This auto parts store is known in north county to be a problem. The owner and staff have reputations of being rude to their customers. When I took a battery there that they are an authorized repair facility for, they refused to service or replace the battery. The manufacturer told me this business has an agreement to service these batteries. I sent a letter to the owner about this, and he did not respond. I contacted a local consumer agency, and the business refused to respond to them as well, earning them an unsatisfactory rating as a result. This business is also called ""Valley Center Auto Parts."" All local residents I've talked to about this refuse to go there, driving way out of the way for their automotive needs.
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