Jay was recommended by a friend in Nashville as a ""must"" when I was looking for engagement rings. Having never been jewelry shopping before, I was completely overwhelmed by the whole process. Jay not only made the whole process easy (over the phone, I might add), but made looking for and designing a ring fun. His coaching and advice was comforting after visiting other jewelers who I got the feeling were trying to sell the most expensive stuff they could. Jay was clearly more interesting in getting the best gems for my money and making us happy.
Pros: An outstanding gemologist, an exceptional person.
Cons: He is in Nashville; I live in Dallas.
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