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substandard care - Review by citysearch c | Bernhardt, Mark, Md - Dickson Dively Midwest Ortho

Bernhardt, Mark, Md - Dickson Dively Midwest Ortho

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substandard care 8/4/2006

After months of pain and a few doctors, I recommended that my Mother see the Dickson and Dively group to get a 2nd opinion. (surgery needs to be done, however she is considered a poor surgical risk other doctors wont touch, and we were looking for hope- maybe something else that was overlooked by other doctors your usual 2nd opionion. To see them we had to go outside of her insurance - so this visit was completly out of pocket- and her pain has kept her from working for some time- we were looking for hope.- what we got was evil. We came prepared with Past Ex-rays, Medical Charts, copies of other doctors notes. The office staff was nice. The Doctor who spent less than 10 min in the room with her. He was rude, hostel to the point of angry- and didn't even want to see the information we had brought (he dismissed the previous doctors as dumb- they were not - we were just looking for better.) It was truly horrible. (she left crying). Its the worst bedside manner I have ever seen, and so lacked compassion or even standard of care. Still weeks later He or the other Doctors have'nt followed through with anything he had said he would (except the bill). (this used to be a great Ortho group when I worked at St Luke's 10 years ago) They are not now. I would seek other options before them. People need Doctors with compassion- NOT just their hand out wanting your money. Our hope was dashed.. Pros: None now- This group is past its prime. Cons: Bedside Manner is aweful. Just wanted the money. more
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