We had friends from out of town stop in St Louis for dinner... I picked Fitz's because it was supposed to family friendly (our friends have a very well behaved 2 year old) and it was in the Loop. Our server was horrible and the food wasn't great (my food was cold... it had obviously been sitting out for awhile--I guess while they finished cooking our tables food). She rolled her eyes at tables, our root beer was hot (the mugs felt like they had just been pulled from the dishwasher)--when we mentioned that the root beer was really warm our server actually (very sarcastically) said, ""What do you want me to do about it?"" We were definitely treated like we were an annoyance. She was only nice when it came time for us to pay the bill and then she acted like our best friend. I was embarrassed that I suggested Fitz's. My husband said his previous experiences (from a couple of years ago) were nothing like this and he remembered the food being good... so maybe we came on a bad night.
Pros: bottling company inside the restaurant was cool
Cons: I didn't find it family friendly
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