I was very disappointed with my experience at Underground. The first time I went the stylist took three inches off my hair even though I made it quite clear (I reminded her twice while she was cutting my hair) to only take one inch off. However, I decided to give Underground a second chance. The next time I went I used a different stylist and she put layers in my hair even though I just wanted a basic trim--no layers! Go here only if you want someone to completely disregard your wishes and do whatever they want with your hair. NOT recommended!
Pros: Clean, easy to get an appointment
Cons: Stylists do whatever they want to your hair, appointment started late
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