When I first started going to Robert's eight years ago, I recieved great haircuts and color. I loved the service as well as my hairstylist. However, the service, and the people are gradually decreasing in likability. I recieved a hair cut from the owner, Robert, asking him to keep it long; just taking of a 1/2 inch for my dead ends. I specifically asked for no bangs due to my frequency at the gym. Before I knew it, my hair was cut off, with my bnags up to my eyes. I actually cried at the sight of my new hair due but unfortunately. I paid $65 to have my hair ruined. Overall, my hair has grown back but I am very hesitant to return to Robert's after all these years.
Pros: Good products, cooperation on behalf of hairstylists (most of the time)
Cons: Bad customer service, high prices
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