Despite the busy but considerate front desk staff and a couple of good vets who practice out of there, I could not in good faith recommend this establishment to anyone who cares for their pets. During a routine grooming, at the facility where my vet was, my cat had 2 teeth knocked loose. No one noticed. No one took care of her. They sent her home. She had a smear of old blo od on her mouth when I took her home but besides seeming "grumpy" after being at the groomers, she seemed fine and I thought it best to leave her alone. She behaved very strangely over the next couple of hours, lying still and uninterested in any treats or food. Finally, when I picked her up to give her a daily pill, I was horrified to find one of her long canine teeth slanted across her mouth. After a few hours spent at the emergency pet hospital costing $300, my cat required 2 teeth extracted. When I finally spoke to the owner of the LF Small Animal Hospital, she was rude and accusatory insisting that my cat's injuries happened at home. Even though my cat had spent 6 hours there, out of my sight, and 2.5 hours at home sitting in the same spot under my supervision, somehow she was injured at home. Yeah right. I had been going there for years and had recommended the facility to friends but I will never spend another penny there. Older cats can lose their teeth but as the emergency doctor said some sort of trauma was involved. I never asked for money or anything like that; just wanted an explanation. The owner was unwilling to discuss what had happened and blamed me/the cat/the emergency doctor at varying times. Later, as I requested my cat's records, even the employees told me they "weren't surprised" and "didn't blame me" for my decision to never return to have my cat treated there.
Pros: not worth it
Cons: no parking, no consideration
more