Update on 3/9: my husband & I have found a fantastic salon near Bev Ctr. -- great value, fab owner/staff, couldn't be happier!!!
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My husband and I both have a different reaction to services at this salon. My experience was great! The receptionist helped me secure a last minute appointment when my usual salon double-booked my appointment and tried to cancel me at the last minute. the moment I walked in I was treated like royalty! I was offered wine & cheese, given a scalp massage during the shampoo, a hand massage while waiting for the conditioner to be rinsed out of my hair, and a spectacular hair style from Andy, one of their senior hair designers. I walked in a bundle of stress and walked out as relaxed as could be. I was so thrilled with the service that I suggested my husband go there to get his hair cut (we haven't had much luck with stylists lately).
I made his appointment and we were called twice by the salon to confirm his appointment (scheduled for a Saturday morning at 10am when they open). Unfortunately, the stylist that was assigned to my husband never showed up (she wasn't even in the salon when I went back 45 minutes later). Even though the owner personally took care of my husband's hair cut (we waited about 5 -- 7 minutes past his appointment time, which wasn't too bad) and charged him accordingly, he was not too thrilled about the lack of courtesy towards him as the client. He feels that if he is going to get a reminder call the day before his appointment the scheduled stylist should definitely be there when she arrives for his appointment. I completely agree!
I felt my own experience was worth every penny, but my husband doesn't know if he wants to pay someone upwards of $65 dollars to be kept waiting or to have the stylist not show up at all.
This is a fairly new salon and we both think it has great potential. However, if they can't get the staff to show up on time the business will have very few returning clients.
Pros: Hip, modern salon/spa ~ great ambience! Bonus -- free parking behind salon
Cons: inconsistent, somewhat pricey.
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