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Terrible Customer Service - Review by citysearch c | Folsom Tinting & Auto Glass

Folsom Tinting & Auto Glass

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Terrible Customer Service 7/21/2006

The owner put the wrong tint on our back windows. So we mad a 2nd appointment to get that fixed. Brought it in on the 2nd appt and found out that he had ran out of the tint that he needed and razor blads. We took it in a 3rd time to get that fixed because now he had more tint and razor blades. He decided to take off all of the tint off the windows together and told us that he couldn't finish the tint job and that he wanted to cut all ties because he could'nt make us happy! He's the one who messed up to begin with. We were happy with the tint job on our windows and gave him a 3rd chance to fix his mistakes. This guy does NOT listen to what you want on your windows of your car, nor does he even care. He will put the wrong tint on your windows and screw up totally. Do not use him. He is so bad! Pros: N/A Cons: BAD CUSTOMER SERVICE more
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