This has been the worst place ive ever been 2 in my life. I cant believe the way I was treated here. No one deserves the treatment that I recieved in this place. I went here to get my hair and makeup done for my grad party. I figured I would get my highlights done there since i was getting everything else done. 1st of all I had to wait an hr to be acknowledged even though i had made an appointment 3 weeks in advance. I told the people there that i wanted the same highlights I have always had (i just needed to get the roots done)and the person doing my hair was rude and said that they were the profesionals and that i shouldn't have so much to say since I didn't know and they had been doing this for a long time. I was shocked considering that I am the one who has been carrying this color all along and even if it doesn't look good on me it's what i like and what i was paying for. Beside my better judgement i stayed and let them do my highlights. The same professionals that have been doing this for so long left the bleach on for too long (even though i voiced concern and told them it was burning) resulting in the bleach burning half of my hair off. I couldn't believe it and i started to cry. He(the owner) said that i needed to calm down that it wasn't a bigt deal,""IT'S JUST HAIR"". i had picked a particular style that went with my dress and could only be done w/ my long hair. Last minute they did some bob pinned in the back that i could've done my self and i had to pay over $300. When i complained in the end about my disatisfaction, they basically said too bad but we did your hair so you have to pay. He said that if i didn't like it i didn't have to return since they had many customers w/ money so they didn't care. I had never been talked to like that in my life. No one deserves to be treated like that. Specially when you are paying.
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