And I'm the second one to say it just on this site. I picked up clothes that had not been cleaned. When I returned them, I was issued an apology and they took them back, no questions asked. Until I picked them up again, and one of them had still not been cleaned. And I had a hole in the elbow of one of my sweaters which had NOT been there before. Upon calling, I was given a rude attitude, but an assurance that a manger would call. Well, that was two weeks ago...still nothing. I would NOT take my clothes back to these people, based not only on the disregard for the clothing, but the INCREDIBLE rudeness of the staff.
Cons: Poor customer service, and they don't CARE that they have wronged you.
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