Went to Cool Fish with the family for the first time tonight for my birthday. I had the Maryland Lump crab cake (one cake for $12) which was salty and not so much lump crab as it was shredded crab. For the main course, I had the Chilean Sea Bass with Lobster Fricassee and spinach ($28). The dish was artfully presented and tasty, but the portion was very small and I could barely find any bits of lobster in the dish. For dessert, I had the vanilla creme brulee, which was delicious. My mother's cinnamon pork chop was undercooked and had to be sent back--but was still undercooked, so she had it wrapped up to take home and cook herself since we were all done eating by the time she got it back. The waitress was not accomodating, helpful or polite and didn't even apologize. Customer service means a lot to me, so I will find somewhere else for my family of four to drop $250 on dinner (4 appetizers, 2 glasses of wine, 4 entrees and 1 dessert).
Pros: ambience, innovative dishes
Cons: customer service
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