We are locals and used to enjoy Captain Jack's for our family get-togethers and nights out with other couples. But, the service and menu has gone EXTREMELY DOWNHILL, and we will not return.
Most recently, we went there to celebrate a family member's birthday. After orders were taken, we watched at least one other party leave in disgust after waiting. After over an hour, we again asked our waiter about our food. He said our order was ""lost"" after checking with the kitchen. We decided to just leave and enjoy our celebration elsewhere... very hungry at this point.
Captain Jack's new menu is also a disappointment. They used to carry nice dinner entrees such as nut-crusted walley and a lemon caper chicken. No more - just burgers and sandwiches. You'd think they could keep pace with that easy menu.
We were all VERY disappointed and will NOT return.
Cons: slow / no service, reduced menu, wait = not for kids
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