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Not female friendly... - Review by citysearch c | Charles River Saab

Charles River Saab

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Not female friendly... 5/7/2006

Since I live close to this dealership, its convienent - if I had a choice I would not use them. The customer service teams consists of men that speak to women as if children. If you ask questions the about the work - the who, why and how's of your car; they become condescending. Poor telephone etiquette, they would sooner transfer you to a voice box then speak to you. Quality control is at a minimum, my car was returned to me without fixing the problem! Pros: location Cons: customer service, quality control more
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