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Businiess name:
Charles River Saab
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Review by:
citysearch c.
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Review content:
Since I live close to this dealership, its convienent - if I had a choice I would not use them. The customer service teams consists of men that speak to women as if children. If you ask questions the about the work - the who, why and how's of your car; they become condescending. Poor telephone etiquette, they would sooner transfer you to a voice box then speak to you. Quality control is at a minimum, my car was returned to me without fixing the problem!
Pros: location
Cons: customer service, quality control
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