I have ordered from Rooms To Go for the first and last time this year. Not only did their "next day delivery" turn into 6 weeks! Their delivery time on Sat. is from 7a - 10p! Serioulsy, a 15 hour window for delivery. That is absurd. Also, watch out when you do financing. We made it very, very clear that we did not want the extra insurance is case we become disabled, but the salesman put it on there anyway - glad you made extra comm. off me. Trust me people, pay the extra money and go to Ashley next time. If you call customer support you (or at least I did) will get an un-happy lady who obviously doesn't want to be there and you have just become a major distraction from whatever magazine she is reading (as I could hear her turning the pages as we talked). Never Again!
PROS: none
CONS: All around poor customer service/support - borderline fraud w/ insurance
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