A month before my wedding, I called Maiden Voyage several times concerning the anticipated delivery date of my bridal gown but they said they did not have a delivery date. Maiden Voyage had to rush my order to get my dress which arrived 2 weeks before my $50k wedding. The dress was supposed to be a size 10, but instead, was a size 12 bodice and someone had used an ink pen to write size 10 on the inside label which was upside-down. The skirt and train were misshapen and the bead work was loose. The seamstress smelled like cigarettes. The manager would not refund my $ and said this was a final sale. Two weeks before my $50k wedding, I had to buy a sample gown from a different store and order a new veil and shoes. There was no custmer service after I paid for my dress.
Cons: Poor Service, Late Orders
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