My cat desperatly needed to be groomed since she was horribly matted and as most cat owners know matts can hurt them horribly. Well, I explained this to them and they wouldn't schedule me until next week! I kept calling them trying to get in sooner and the only opening they had was on a Sunday which was perfect for me, but they wouldn't groom cats on Sunday. I was so frustrated I went elsewhere. This place obviously didn't want my business.
PROS: Can't think of anything
CONS: Just didn't seem to care
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