The shoegal review is right on the money. From the moment you sit down, they are pushing haircare products on you. This is hardsell. One stylist pushed the conditioner to the point where when I refused to buy it, she tried to comb out my hair without conditioner on it---thinking the tugging would make me relent! She finally had to use the regular salon conditioner, because she couldn't quickly comb out my hair! Also beware, the prices mysteriously change when you hit the cashier.
more