I was a skeptic at first but this company came recommended by several neighbors. Statefarm would not insure my new home eventhough I had been with them for over 30 years! I felt like I was leaving the only insurance company I knew. I was concerned at the time if the insurance would actually work but I thought I would never have to use it. Boy was I wrong, we had severe roof damage with hurricane Jeanne. East Bay took care of everything. They are a very busy office but they always took time for me. Everything was settled in a very short period of time. This year I finally moved my auto insurance and wow I should have done that sooner. I saved $325 every 6 months and added umbrella coverage. I do recommend this company. Elizabeth Whidden is my agent and I just love her.
Pros: family business
Cons: busy office
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