The staff is very nice and professional.While I was checking my dog in.I witnessed a customer bringing her dog in for grooming.She was told that her appointment had been canceled.She said the owner(of Aberglen)had called to cancel and re schedule.Because the groomer was needed for grooming a show dog.She confirmed that she had the right phone number.She then agreed to stay late to groom her dog.
The walkways from the office to the kennel was un kept and muddy.When we picked up are dog she smelled of bleach and urine.Her brand new bed had been washed and ruinned.The owner refused to replace it.We won't be back.
Pros: safe, clean, staff
Cons: hours, care of bedding, care of dog
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