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waiting list management was atrocious - Review by citysearch c | Don Pepe Restaurant & Caterers

Don Pepe Restaurant & Caterers

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waiting list management was atrocious 2/18/2006

I did not rate food, ambiance or value because *we never got seated*! I called ahead and was told that there would be no problem seating a party of two at 5:30, arrived at 5:30, was told there would be a 5 to 10 minute wait. Fine, reasonable, figured it would probably be longer, waited for over half an hour when a couple that came in 20 minutes after us was called to be seated. I approached the desk to see if there was some mistake, and, even though my name was clearly down on the list, I was told that I would just have to wait for the *next* table. Their attitude was as if they were so busy they did not need my business, so we left. Very unprofessional and rude. Cons: bad seating managemnt more
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