I was very hesitant to rely on a pet care service after a bad experience with another local provider, but I was happily surprised by the care and customer service provided by Urban Tails. They go the extra mile to assure the nervous pet owner. I received e-mails from them while I was out of the country, and I came home to extremely detailed notes about the time they spent with my pets. Their correspondence contained such exact descriptions of my pets behaviors, I knew they were doing their job just as I had hoped they would. I highly recommend Urban Tails - they are the ones you can trust.
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