This is not a reliable business. The men at the store are smooth talkers and sound very polite, but service they provide is completely unreliable. It seems they use the luggage when you take it for repair and you never get it back within a few months. They took my TravelPro bag for return and held it for 6 months before sending it to TravelPro. You are better off getting rid of your luggage than getting it repaired or replaced here. NOT RECOMMENDED AT ALL!
Pros: cant think of any
Cons: the list is too long and I dont want to spoil my mouth
more