Urban Tails has been a lifesaver for me over the past several months. My dog has developed a rare intestinal cancer, and he has had bowel control issues since his surgery. Urban Tails has been providing additional walks to adapt to his new needs. Their walkers have been taking extra step to help me with the overwhelming task of cleaning up after his accidents. They leave detailed notes about his condition while I'm at work, and they call me at work when they fear he needs immediate attention. Just when I didn't think I could leave town for the holidays due to my dog's condition, they have stepped in and made it possible for me to have a brief yet much needed vacation. I'm overwhelmed by their outstanding customer service, and I honestly don't know how I would be getting through my dog's illness without them.
Pros: Customer Service
more