I had service scheduled with this abnoxious company via my extended warranty service. L and R was suppose to call before coming out, never did. Then when the guy shows up he isn't even wearing any kind of uniform or shirt saying L & R and his truck doesn't even have the company name on it. After he rang my door bell I looked out to see who was there and he was pressed up against my door listening. Weirdo. I went out via my garage to see who he was and he said he was there to repair my refrig. I asked if I could see some kind of i.d showing that he is from the company he said he is from and he refused and turned and walked away and said to get another company to service my appliance. When you are a woman and you are alone in your home, you cannot be to safe today. This person could have turned out to be a fake. No one knows. But when you request i.d. from a service company, they need to show it. And then when I called the main office to complain, they don't care about the customer, a supervisor told me to get service somewhere else. I guess they are so important and outstanding that they don't need the business.
Cons: No customer service skills
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