I chose this company out of several others because the written info they provided said that they screwed the boards together rather than using a nail gun. In fact they only screw the middle section of each board & use a nail gun for the rest. As shady as that may be, it is not what I am most upset about.\r
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When I hired this company I told the OWNER & the Receptionist in two seperate conversations that I ABSOLUTELY do NOT want any of the bushes/trees near the fence removed. They both assured me that this was understood. The workers immediately proceeded to CUT DOWN the largest Night Blooming Jasmine tree on the lot. I am calling this a tree, because it had been planted nearly TEN years ago & the stalk/trunk of it was FOUR+ inches in diameter. When I saw this happen I immediately called the office & the recept said that she had written it on the work order so she didn't know why they would do that. I went to talk to the workers and they said, ""It was on the property line""? It was well onto my side of the fence line, if they were unsure they should have asked me. The recept called back late in the day to say that the owner would give me $50 off. I was insulted and insisted they find a new tree of the same size & replant it if they wanted to get paid for the job. Two days later the owner finally made time to come over. He said the closest they could find was two 5 gal bushes and they would bring them over & replant them the next day. I stupidly trusted him and paid him in cash, only to have him call and say sorry, all they could find is 1 gal plants & they can bring two over. I told him that was not acceptable. He said, he doesnt know what to tell me then, he can't help me any further.\r
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Also one of their workers stole an item from my property, which after my complaint was eventually returned.\r
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This company misrepresents themselves and lies at every chance they get. DO NOT HIRE!!
Cons: MISREPRESENTS, DOES NOT FOLLOW DIRECTIONS, HORRIBLE CUSTOMER SERVICE
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