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Owner does NOT know what ""customer service"" means!! - Review by citysearch c | Nami Sushi Bar

Nami Sushi Bar

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Owner does NOT know what ""customer service"" means!! 11/5/2006

My boyfriend and I sat at a table directly in front of the sushi chef/owner, waiting for over an hour for two starter rolls. He wouldn't answer our server (who was wonderful) when she asked where our food was. He knew we were waiting there that long and did nothing about it. After every other person received their food, our server asked again, and he yelled back, ""I don't know!"" After she put our order back in, he decided to take a nice 5-10 minute break while we still sat waiting. The only things that kept us from walking out was that we were starving for sushi and it was freezing outside! The food was actually good, but not worth the wait and horrible attitude. Pros: Great sushi Cons: Extremely rude owner, over an hour wait for two rolls! more
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