I was excited to use this salon, my consultation went great and I loved what we were going to do with my hair. BUT, when I went to my appointment there was so much traffic getting into Walnut Creek due to accidents that I was 25 minutes late. I was 5 minutes away from the salon and was turned away. Okay, I was late so I understand - but after that NOBODY at the salon would even return my REPEATED calls to set up another appointment. This is hurtful and extremely RUDE!!! If not for this, I would have given them a ""Recommended."" Sometimes things happen and they need to be more understanding.
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