This is the WORST pest control company in the Cleveland area. How they became a recommended company I'll never know. I had a contract with them for a year. Whenever I had a problem, I could never get a hold of someone. I always got an answering machine when I called. When I finially did speak to someone, they were rude and acted like I was bothering them. They only had one technician that seemed to know what he was doing, a man named Jim Davis. Everybody else was clueless. They sent the guy who knew what he was doing only on the first visit. When I called and requested Mr. Davis back, they said that wasn't his area. I was also being billed with interest, for service's I had already paid for. I've had other pest control companies in the past and feel Apex is over priced, over rated and with the worst customer service I have ever experienced with a pest control company. I would never recommend them to anybody. Stay away from this one. They are not worth the money they charge. BUYER BEWARE.
Cons: Terrible customer service. Only one person knew what he was doing.
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