I ordered white roses for my wife for our anniversary. Instead they delivered a cheesy and cheaper-looking arrangement with only a few roses. They also charged a few dollars more than the posted price the arrangement I requested. I called them about it and they said they change the arrangements sometimes and were pretty arrogant about it, as if I shouldn't question their taste. I'm OK with minor variations and, in all fairness, the flowers were fresh, but they changed the order completely. I've ordered flowers many times and have never had service this bad.
Pros: flowers were fresh
Cons: arrogant and poor service
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