At first I thought this was going to be a good experience because the person that booked my wax appointment over the phone was really nice. However, when I got there they were not ready for me and made me wait (standing) about 20 minutes. I told them I had to get back to work and was about to leave and they rudely said that i could leave but was going to have to pay for the service anyway. Finally I was escorted to a room that was not set up. The lady seemed like she had no idea what she was doing, was rude and unprofessional, and to top it off, did the worst brow wax I have ever gotten (basically just waxed them all off, which was NOT what I wanted)
The staff at the front was not at all sympathetic when i came out and actually didn't even say anything to me until I had to be the one to ask where I should pay.
I am a very patient person and would normally not say bad things about anyone, but I have to say that I want others to know not to go to this "spa"
Pros: close to work
Cons: everything else
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