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Not a Premium Spa by any means! - Review by citysearch c | Fitness Evolution

Fitness Evolution

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Not a Premium Spa by any means! 1/31/2006

This spa passes itself off as a premium day spa. It is noisy due to the design and the front desk staff is below average. I stood at the front desk after my appointment to make a follow-up appointment with a wonderful massage therapist (Kelly is the ONLY reason to go) while the receptionist chatted and ignored me. I had to ASK to re-book. Don't want my business? Fine, I'll go elsewhere!!! You have to ASK to get a spa robe before your appointment. I showed up early, ASKED for a robe so that I could go into the sauna and was given no slippers, I guess, because I didn't ask!! Customer service is a joke, Kelly the massage therapist is the REAL DEAL though. Pros: Location, Aveda Products, Kelly Clawson Cons: Spa desk service, Noisy, Not at all Posh more
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