My entire family has been going to Dr. Nicholson for about five years now. We absolutely love Dr. Nicholson. He is very informative and great with children. Yes, his staff is very friendly until you need their help, that's when you'll discover that they are extremely inefficient. My son needed to have his glasses repaired and they have literally taken over a month to get them fixed. I was once even told that they were ready and went to pick them up only to find them in the same broken condition they were in when I dropped them off! They don't even explain what is going on with the glasses they just keep giving me excuses about how they're short staffed. The office staff are very disorganized and unapologetic about their horrible service. I would recommend Dr. at another location maybe.
Pros: Dr. very informative., Great with Kids., Very Clean
Cons: Incompetent staff., Office disorganized, Staff not helpful
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