I find the service and attitude of this restaurant to be so appalling that it needs mentioning. This weekend was our last visit to Champa. The service here is so consistently missing-in-action that it is shocking. Poor service is one thing VIRTUALLY NONEXISTING and BELLIGERENT service is another. Some of the items of concern include:
No acknowledgement of customers entering the restaurant
Presence of wait staff is extremely inconsistent
Excessive time to get your food
Incredibly rude attitude of the Manager
The fact that this restaurant has remained successful is due to proximity alone in the very busy Brier Creek shopping center. The sushi is acceptable at best. The poor service alone is enough to drive what would be loyal customers away. Is the owner UNAWARE of the image that he and his staff present? I doubt it. The impression is that they just dont care.
Pros: location
Cons: indifferent staff, horrible service
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