Recently needed several repairs to 2 Saabs that I own, including 90K mile service and other routine maint. Was informed that clutch work (among other things) that the Saab dealer recommended was unnecessary. Dunn's got my car in quickly, performed all work necessary to make it run top-notch again, and got it back to me as fast as possible.
This is the second time they have recommended NOT getting work done because I didn't need it (first time was A/C-related).
Their familiarity with my car and impressive customer service will keep me coming back - as much can't be said for the local Saab/GM dealer.
PROS: Only performed needed work - didn't try to soak me for as much $ possible.
CONS:
more