I called on a HOT summer Wed. afternoon because my AC was not working. My parents had just used them and said that they were fine... but they werent. On Friday morning, too early for me to be awake (due to the hot sleepless night before), they called and left a message asking if I still needed them---DUH! It was a million degrees outside. By mid-afternoon, I was getting fed up and picked up the phone to call them, when, low and behold, there was the message. I called back and they werent sure if they could come out. How in the Hell was I supposed to find a repair man on Friday afternoon???? I was to be burning in my inferno untill atleast Monday when I could call another comapny. Which is what I should have done in the first place.
Pros: at least im alive
Cons: everything was awful
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