Staff here are warm and welcoming as though they ran a little shop on Main Street instead of a huge Barnes and Noble in a huge mall-ish community. They know their books and their clientele and make an effort to marry the two. You have to know your way around Raleigh to find this store, located in a new superplex of yuppy stores. Coffee and comestibles served.
PROS: Big chain with small shop feeling
CONS: lost in mall wilderness
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