I have 3 rental homes in Mobile. Recently I had a tenant move out after five years in the same house. I was recommended to go to American carpets. I think more because of all the advertising. My wife handled it because I work out of town. She was told it would be installed Thursday. It was not. She contacted the Manager at the Beltline store. He Promised it would be done Friday. After waiting most of the day my wife called and the Manager said I forgot to call you, they are not going to make it today either. They might be able to install it Monday but I am unsure about that too. We cancelled our order and was told that we would not get a refund??? We were promised installation and they did not deliver. Maybe they should spend less money on advertising and more on installation!
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