While their selection is extensive, Le Video is not user-friendly. Besides their high late fees, their credit policy is terrible. I purchased a video there and returned it, unopened and with the receipt, about 2 hours later when I found it at another local store for quite a bit less. They insisted on giving me a store credit rather than refunding the cash I had paid. To make matters worse, I returned several months later to use the credit and was told that they had expunged it from their books. They had my name, address and phone number and never did they warn me that my credit would ""expire"".
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