We purchased a truck from my Dad. He has always taken his truck to Russell so when we had a problem with the transmission we took it to him. We had to take it back 4 times and it was never fixed properly. I was left stranded on the side of the road with 3 kids more than once. They never apologized and many times left us waiting for more than 2 weeks for our vehicle. We paid them thousands of dollars for nothing.
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