I've seen lots of Advanced Auto Parts ads and seemed like they carry a lot of items. I needed a specific part for my car and I went to this store to look. I couldn't find it so I went to the customer counter to seek help. They made me wait for a long time without acknowledging me, and they didn't even seem that busy. When a rep finally decided to serve me, he just briefly looked up in his computer and said that they don't have the part in the store and I might have to special order them. When I asked if they would special order it for me, he punched in something in the computer and waited for a few seconds and mumbled something like the computer is not coming up with anything ... and then he just walked away and left me standing there! I was not very happy and left the store. I am certainly not going back there.
PROS: They seem to have good prices.
CONS: Bad service and incomplete stock.
more