A restaurant needn't be exceptional to be busy - it just has to have a perception among people that resonates. The perception about Luger's is that they serve the best steaks anywhere. The fact is, the steaks are fine enough but far from exceptional. It doesn't matter - people go there and convince themselves that the steak is wonderful, regardless of that fact. I enjoyed Luger's enough, but I had expectations that required verification. And why the hell do they cut the steaks into pieces prior to serving? You dont have to be a connoisseur to know damn well that cutting a steak up just permits the juices to flow out that much quicker, leading to dried out, colder meat. Eating at Luger's is like buying a pair of designer shoes - you do it so you can tell your friends about them, not because the shoes are that comfortable.
Pros: Throwback History, Good Maitre'd, Bar
Cons: Surly Waiter, Sliced Steak
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