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POOR Customer Service - Review by citysearch c | Buca Di Beppo

Buca Di Beppo

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POOR Customer Service 6/13/2005

Buca di Beppo mailed $10 gift cards to my neighborhood. After reading the fine print, several times, there was no mention of using several cards together. My family and I went there, ate great food. When we presented our cards to pay for the meal, The snotty waitress let out a big sigh and went to get the manager. The manager said we couldn't use all of the cards together. We asked him to show us this rule on the cards or the packing it came in. He could not and proceeded to treat us like 4th class citizens. Horrible Customer Service...DO NOT EAT there. Pros: Good Food, Nice portion size Cons: Customer Service, Wait Time more
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