When I arrived for a Sunday morning appointment, the manager was coughing and hacking so much that it was giving me a headache. The entire set-up was pretty tacky, but I figured, OK I can deal with this to get a good, cheap massage. I arrived at 9:50 for a 10:00 appointment because they told me to get there early. Mark arrived for work at 10:07 and started my massage around 10:10. The massage was not good, but I gave him the benefit of the doubt. HOWEVER, he ended the massage at 11:00. I paid for a 60 minute massage and because he arrived late, I was shortchanged. At the front desk I gave him a 12% tip because I was pretty pissed and the girl at the front desk was totally put-off that I gave only a 12% tip. This place needs some class.
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