We actually have used the Porsche service department of this facility on a couple of different occasions. They are very quick to squeeze you in for an emergency appointment and have never made us feel like we're being "sold." They only offer to take care of the services you require and will be up front about what's crucial and what's not that important.
Recently my husband blew a tire out of town and called them to ask if they could refer him to a Porsche dealer where he was stranded. They really went the extra mile to assist him.
Excellent customer service.
PROS: Excellent Customer Service
CONS: Expensive due to Porsche specialty parts, Labor Reasonable.
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