When I first went here to custom design my engagement ring, I was impressed with how helpful the staff was and willing to work with me on the design. However, once I decided to go with them, they were bad with the execution. I found that I had to call them frequently to check on the status of my ring, and visited them more than once, thinking the ring was further along and then surprised at how little they had gotten done with it. In the end, it was fine, but it was more of a headache than it was worth.
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