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Could have been better - Review by citysearch c | Saybrook Ford, Inc.

Saybrook Ford, Inc.

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Could have been better 11/2/2005

We bought a truck from them last year and have overall been very pleased with the service that we have received. They have a huge selection of trucks and their sales staff is more than willing to "make the sale". They were helpful in the decision making process and not too pushy with the sales pitch. The only thing I am not very pleased about was there was a recall on my husbands truck a few weeks after we purchased it. So we had to bring it in to be serviced. We assumed that they would give him a loner vehicle comparable to the vehicle he was having serviced. That was not the case. They lent him a tiny Ford Focus station wagon. My husband uses his vehicle for work, hauling his equipment to and from the job site, so this left us without a proper vehicle for the week that it was at the garage. more
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