I thought it was questionable (home built in 2002) I requested part that came off of my system. I was told NO, I have to take your part with me for our inventory. ""I cannot get a replacement part without turning in your part"" sounds VERY QUESTIONABLE. I said your inventory has nothing to do with me. It is my part and I want it. Repairman would not replace the capacitor without being able to take the old one. Then had me sign a statement that I refused the replacement. Sounds to me like they are using used parts, or they do not trust their technicians. If it is the latter, then why should I trust them. By the way, the price quoted for the capacitor was 99.00. Checked on line was 25.00. One more thing, had service check by same company before by different tech and service was acceptable.
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