Waited over an hour past our reservation time, several other people were in the same situation.
Only highlight of the evening was meeting an English gentleman and his lovely companion from a prominent orange county family who had the same problem. She booked weeks in advance and told us that the staff had been extremely unhelpful, unwilling to provide even elementary assistance.
Reservations are no guarantee of a table. If you know the ladies on the desk personally you seem to have no problem, reservation or not. People arriving after we did were seated immediately.
The bar staff are poorly organized, cocktail waitresses seem to be more interested in chatting to customers than serving drinks.
The front desk people are incompetent and rude, making jokes about the clothing or appearance of female customers.
We heard several people compaining about the food and the poor service and finally left in frustration.
Pros: Decor
Cons: Crowded, incompetent staff, disorganized
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